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GENERAL CAR RENTAL TERMS AND CONDITIONS

The language governing these General Car Rental Terms and Conditions, as well as all communications related thereto, is French. These General Car Rental Terms and Conditions are governed by French law. Any dispute arising from this contract falls under the exclusive jurisdiction of the Court of Bastia.
1. DEFINITIONS

“THE RENTER”: the individual or legal entity in whose name the rental agreement is drawn up, whose identity is listed in the “Renter” section of the agreement. The individual or the legal representative of the legal entity is the primary driver.
The Renter will be considered a “professional” if acting for the purposes of their professional activity. In this case, specific provisions may apply.
“THE LESSOR”: the legal entity named at the beginning of the rental agreement.

2. CONDITIONS PRECEDING THE RENTAL

2.1. The purpose of this contract is the rental, for a fee and for a fixed term, of a vehicle belonging to the San Damiano campground, located in Biguglia (Haute-Corse), by a campground guest staying on-site during the dates corresponding to the vehicle rental. The RENTER must provide proof of a valid reservation and provide an accommodation number (campsite or lodging).

2.2. The RENTER must hold a driver’s license authorizing him or her to drive on French territory. It is his or her responsibility to verify the validity of the license in accordance with the international or bilateral agreements in effect in his or her country of origin. In the event of non-compliance, the rental will be refused without compensation. If the RENTER holds a driver’s license issued by a country outside the European Union, they must present a valid international driver’s license in French (original document).
The driver(s) must be at least 25 years old and have held a valid Class B driver’s license (original document) for at least 3 years. An additional driver may be authorized for an additional fee paid at the time of reservation. The designated drivers are jointly and severally liable for the vehicle for the duration of the rental.
If the RENTER is a business, they must also provide a Kbis extract or any other official document proving its legal existence and the legal capacity of the individual to enter into a contract—for example, a power of attorney from the legal representative of the corporate entity expressly authorizing the rental by the RENTER.
The RENTER must not be subject to a ban on driving any motorized land vehicle.
The LESSOR reserves the right to refuse to rent the vehicle if the RENTER fails to comply with the provisions of these general terms and conditions, and in particular if:
- any of the required documents is missing or has expired,
- the RENTER is unable to provide the security deposit via bank pre-authorization.

3. USE OF THE VEHICLE – VIOLATIONS – RESTRICTIONS ON USE

3.1. The RENTER must drive the rented vehicle with due care and in accordance with the Highway Code and applicable regulations. The RENTER agrees to exercise increased caution when maneuvering or navigating road infrastructure, taking into account the vehicle’s dimensions.
The RENTAL COMPANY reserves the right to prohibit access to certain trails or roads deemed unsuitable, depending on the nature of the terrain and the type of vehicle rented. This applies in particular to unpaved roads, and specifically the Agriates trails, including access to the beaches of Saleccia and Loto. Failure to comply with these instructions shall render the renter fully liable.
THE RENTER must use the rented vehicle in accordance with its intended purpose. Any use of the vehicle that causes harm to the RENTAL COMPANY would authorize the latter to terminate the contract as of right.

3.2. THE RENTER is responsible for any violations committed during the rental period and shall be liable for all related costs. The RENTER shall also be solely liable for any tolls and parking fees incurred through the use of the vehicle. The LESSOR reserves the right to bill the LESSEE for any amount claimed from the LESSOR in connection with violations committed by the LESSEE or costs incurred through the LESSEE’s use of the vehicle. The LESSEE shall also be liable for administrative fees per citation.
In the event of a traffic violation, the LESSOR reserves the right to provide the RENTER’s contact information to the appropriate authorities, in accordance with applicable law.

3.3. Restrictions on Vehicle Use:
- Use of the rented vehicle outside the territory of Corsica is strictly prohibited. Violating this rule subjects the RENTER to penalties, billing for repatriation costs, and full liability for any damage caused to the vehicle.
- It is strictly prohibited to lend or sublet the vehicle.
- It is strictly prohibited to transport goods or use the vehicle for commercial purposes without authorization.
- The vehicle must not be overloaded or used to transport more people than the number specified on the vehicle registration certificate, nor may it be used to transport passengers or goods for a fee.
- The vehicle must not be used in competitions or to propel or tow another vehicle.
- The vehicle must not be used for illegal purposes, for driver training, on unpaved roads, or to transport hazardous materials.
- The vehicle must not be driven under the influence of alcohol, narcotics, or any substance that could impair driving ability.
- Goods and luggage transported in the vehicle, including their packaging or securing, must not damage the vehicle or pose any unusual risks to its occupants.
- The RENTER is subject to all legal, regulatory, or customs obligations relating to the transport of goods carried out using the vehicle.
- Smoking is prohibited in the rented vehicle.
- When the vehicle is parked, even for a short stop, the RENTER agrees to lock the vehicle and to use the alarm and/or anti-theft devices with which the vehicle is equipped. The RENTER must never leave the vehicle unattended with the keys inside.

4. RENTAL PERIOD - EXTENSIONS

The rental period may not exceed one day. It runs on a calendar-day basis, from 8:30 a.m. to 11:30 p.m. Each day of rental is subject to a separate reservation. The rental ends upon the return of the vehicle and its keys to the RENTAL COMPANY’s premises.
The RENTER agrees to return the vehicle to the LESSOR on the agreed-upon date and time, unless the RENTER requests the LESSOR’s approval and enters into a new contract.
Failing this, for any delay:
- the RENTER will be charged for an additional day of rental as well as a flat-rate late fee.
- The RENTER agrees to return the vehicle to its designated parking space, which is clearly marked within the San Damiano campground. The RENTER must pick up the vehicle at this specific spot at the start of the rental and return it to the same spot at the end of the rental, no later than 11:30 p.m.
- Otherwise, the LESSOR reserves the right to retrieve the vehicle from wherever it may be, which will incur a flat fee plus a charge based on the number of kilometers traveled. Any costs associated with returning the vehicle will be borne entirely by the RENTER and may exceed the amount of the security deposit paid.

5. RENTAL PRICE – FUEL

5.1. The rental cost includes a base flat rate, agreed upon between the RENTER and the RENTAL COMPANY and paid at the time of reservation. Reservations must be made exclusively on the Camping San Damiano website. Payment is due at the time of reservation and must be made solely through the campground’s online reservation platform. No on-site payments will be accepted for vehicle rentals.
Each rental day includes a flat rate of 250 kilometers. It is possible to purchase a package of 100 additional kilometers. Any kilometers exceeding the authorized total (base mileage + any add-on package) will be billed per kilometer. A booster seat and car seat are available at the time of booking.

5.2. Fuel (or energy) is the responsibility of the RENTER: the vehicle is provided with a full tank of fuel (or energy), and the RENTER must return it in the same condition. Otherwise, the RENTER will be billed for the number of liters of fuel (or charge level) missing, plus a service fee.

6. PETS ON BOARD – CLEANING

Pets are permitted, up to a limit of 2 pets per reservation, provided they are declared in advance when booking the stay, in accordance with the Terms and Conditions of the San Damiano Campground. The presence of animals in the vehicle must not result in additional cleaning costs for the rental company (hair, odors, vomit, etc.).
The rental company performs a standard cleaning between each rental. Any vehicle returned in a visibly dirty condition will result in a flat-rate cleaning fee.

7. INSPECTION – MAINTENANCE

7.1. The RENTER is required to take photos of the vehicle upon receiving the keys and to keep them until the vehicle is returned at the end of the rental agreement. These photos, which must be as clear as possible, must clearly show:
- the front of the vehicle, including the hood and windshield,
- the front of the vehicle on the right and left sides,
- the rear of the vehicle with the license plate clearly visible,
- the rear of the vehicle on the right and left sides,
- the interior of the passenger compartment (dashboard, steering wheel, gearshift, pedals),
- the front and rear seats,
- the open trunk and any other photos the RENTER deems necessary.
These photos serve as proof of the vehicle’s condition prior to the RENTER taking possession of it. They must be provided in the event of a dispute. Otherwise, any damage noted by the LESSOR upon the vehicle’s return will be considered the responsibility of the RENTER. The vehicle may only be returned to a designated representative of the LESSOR and in the presence of the LESSEE. If the RENTER is unable and/or refuses to inspect the vehicle with the LESSOR’s designated representative, the LESSOR is authorized to inspect the vehicle in the RENTER’s absence and to document the RENTER’s inability or refusal to conduct a joint inspection.

7.2. During the rental period and depending on the number of kilometers traveled, the RENTER must perform standard checks, such as tire pressure, in accordance with normal vehicle use. The RENTER shall remain alert to any warning lights that appear on the vehicle’s dashboard and shall take all necessary precautionary measures, such as pulling over immediately.
In the event of a breakdown that immobilizes the vehicle, the RENTER agrees to contact the LESSOR’s roadside assistance service—whose number is displayed on the rented vehicle and in the general assistance provisions—and to notify the LESSOR as soon as possible.
Any modification or mechanical work on the vehicle is prohibited without the LESSOR’s prior authorization.

8. CANCELLATION – VEHICLE UNAVAILABILITY

8.1. In the event of cancellation more than 48 hours before the scheduled rental date, a full refund will be issued.
- In the event of cancellation between 24 and 48 hours in advance, 50% of the rental amount will be retained.
- In the event of cancellation less than 24 hours before the scheduled date, or in the event of a no-show, the full amount is due. Any refund issued under these conditions terminates the contract and precludes any subsequent claims or legal proceedings.

8.2. The reserved vehicle will be provided to the customer, except in the event of exceptional unavailability at the scheduled start time of the rental. For example, in the event of a breakdown or damage resulting from a previous rental, the RENTAL COMPANY will offer another vehicle subject to availability:
- at no additional cost if it is of an equivalent or higher category,
- with an appropriate rate reduction if it is of a lower category. The RENTER may refuse the substitution. In this case, a full refund of the amounts paid for the rental will be issued. This refund settles any dispute; no subsequent claim, compensation, or legal action may be brought against the LESSOR.

9. INSURANCE

All vehicles are covered by liability, property damage, and theft insurance, with a €1,500 deductible applicable in the event of an at-fault accident or an accident where the at-fault third party cannot be identified.
The coverage provided by this policy, as well as the exclusions, are listed in a brochure provided to the Renter. The term “insured” refers to any person whose liability is incurred as a result of having custody of or driving the insured vehicle with the authorization of the LESSOR or the RENTER. Every RENTER therefore agrees to be named as an insured under a motor vehicle insurance policy.
The RENTER hereby agrees to said policy and undertakes to comply with its terms and conditions. Furthermore, the RENTER agrees to take all necessary measures to protect the interests of the RENTAL COMPANY and the RENTAL COMPANY’s insurance company in the event of an accident during the term of this contract, including:
- to notify law enforcement authorities within 24 hours, excluding holidays, of any theft, act of vandalism, or personal injury accident upon discovery
- report to the LESSOR within 24 hours, excluding holidays, from the time of discovery any accident, theft, act of vandalism, or fire,
- specifically include in the claim report the circumstances, the names and addresses of any witnesses, the name and address of the other party’s insurance company, and the policy number
- attach to this report any police or gendarmerie reports, receipts for filed complaints, etc., and under no circumstances dispute liability or negotiate or settle with third parties regarding the accident; do not abandon the vehicle without taking steps to ensure its protection and security. Failure to submit an accident report form or an accident statement upon returning the vehicle will result in the full cost of repairs resulting from the accident being billed to you.

10. SECURITY DEPOSIT

The security deposit is an amount deposited by the RENTER in favor of the LESSOR via a bank pre-authorization no later than the time the vehicle is made available, in order to guarantee the full fulfillment of the RENTER’s obligations.
The RENTER must ensure that the credit limit on the credit card used for the SECURITY DEPOSIT allows for the pre-authorization on the day the vehicle is made available. In the absence of a bank pre-authorization, in accordance with Section 2.3, no vehicle will be made available and no refund of amounts already paid will be issued. The amount of the security deposit is specified in the vehicle rental agreement.
In the event that the RENTER owes the RENTAL COMPANY any amounts under the contract, the RENTER expressly authorizes the RENTAL COMPANY to deduct the amounts owed from the security deposit, provided the RENTAL COMPANY justifies the amount. If the RENTER owes no amounts to the LESSOR, the security deposit will be refunded within a maximum of 8 days from the end of the rental period, if applicable by canceling the pre-authorization on the credit card.
If the amount owed to the LESSOR exceeds the amount of the security deposit, a request for additional payment will be sent to the LESSEE by any means.

11. LIABILITY AND WARRANTIES

For the purposes of this article, the following terms are defined as follows:
“DAMAGE”: any damage to the vehicle, including broken glass, such as headlights, taillights, and side mirrors;
“ EXCESS”: the amount remaining the responsibility of the RENTER as not covered by the insurer (in particular: in the event of damage without an identified third party, in the absence of a claim against an identified third party, or damage attributable to the RENTER, as well as in the event of theft).

11.1. General Liability of the RENTER The RENTER is responsible for the vehicle in their custody until the end of the rental agreement; as such, they are liable for any damage to the vehicle beyond normal wear and tear.
Thus, any repair or replacement costs made necessary by the RENTER’s actions will be added to the rental cost. These costs will be billed to the RENTER based on an estimate prepared by an independent mechanic and in accordance with the LESSOR’s insurance coverage for the incident.
In the event that the vehicle is impounded or sealed by authorities, the rental agreement may be automatically terminated as soon as the LESSOR is notified by the judicial authorities or by the RENTER.
In the event of theft, the rental agreement is terminated as soon as the RENTER’s police report filed with the competent authorities is submitted to the LESSOR.
In the event of an accident requiring the vehicle to be taken out of service, the rental agreement is terminated as soon as the RENTER submits to the RENTAL COMPANY the accident report form duly completed by the RENTER and any third party.
In the event of damage or theft, the RENTER must provide the LESSOR with the accident report or the receipt for the theft report issued by the authorities, as well as the vehicle keys, within a maximum of 48 hours from the occurrence of the event or from the date on which the RENTER became aware of the event, unless the RENTER can demonstrate that the failure to return the keys is due to a cause not attributable to them or to a force majeure event.

11.2. RENTER’S Liability Covered by the LESSOR’s Insurance The RENTER is liable for claims covered by the LESSOR’s insurance company, including, in particular:
- any damage caused to the upper body panels, the bodywork, and visible mechanical parts. For hidden parts of the vehicle (oil pan, engine, exhaust, etc.) that may be damaged, the RENTER may also be held liable.
Subject to the provisions of Article 3-3, in the event of theft, the RENTER is covered by the LESSOR’s insurance company, provided that the terms of this agreement are complied with and that the keys are returned, along with a certificate of the theft report filed with the competent authorities.
In the event of an at-fault accident, an accident without an identified third party or where there is no possibility of seeking recourse against an identified third party, in the event of theft (subject to the provisions of Article 3-3), as well as in the event of damage to the vehicle, the RENTER shall be liable up to the deductible amount specified in the insurance notice provided to the RENTER, which applies per claim.
In the event of an accident involving an identified third party, the deductible will also apply per accident.
This deductible—or these deductibles, in the event of multiple claims under the same contract—shall also apply to damage caused to third parties even in the absence of damage to the vehicle.
For each claim, the amount of the deductible will be billed to the RENTER upon the end of the rental period based on supporting documentation provided by the LESSOR and will be deducted from the security deposit.

11.3. RENTER’s Liability Not Covered by the LESSOR’s Insurance
The RENTER shall be held liable for interior damage to the vehicle caused intentionally or unintentionally (broken accessories, cigarette burns, damage caused by transported goods, their packaging, or their securing, etc.), unless the RENTER can prove that they were not at fault.
The RENTER shall be held liable for any loss, theft, or damage caused to any property or valuables transported or left by the RENTER or any other person on or in the vehicle during the rental period or after the vehicle is returned. All vehicle repair costs resulting from the RENTER’s negligence shall be in addition to the rental cost and will be billed to the RENTER.
The LESSOR shall not be held liable for any loss or damage caused by the RENTER or to any third party resulting from the loading or unloading of the vehicle, including damage caused by or to a door or tailgate of the vehicle. Failure to comply with any of the obligations expressly set forth in Articles 2, 3, and 4 of these General Terms and Conditions will result in the forfeiture of contractual guarantees and will deprive the RENTER of any coverage under the LESSOR’s insurance.
The vehicle is insured only for the duration of the rental specified in the rental agreement. After this period, the LESSOR disclaims all liability for any accidents the RENTER may have caused, for which the RENTER shall be solely responsible.
The RENTER shall be liable for all claims not covered by the LESSOR’s insurance under the general principles of liability law.
All repair costs attributable to the RENTER shall be borne by the RENTER and shall be in addition to the rental cost. The amounts due under this article will be invoiced to the RENTER upon the end of the rental period based on supporting documentation provided by the LESSOR, and will be deducted from the security deposit or claimed in addition to the security deposit if the deposit amount is insufficient.

12. FORCE MAJEURE

The performance of the obligations incumbent upon each party hereunder may be suspended by the occurrence of an event constituting force majeure.
A force majeure event is defined as any event beyond the control of either party, which could not reasonably have been foreseen at the time the Contract was entered into and whose effects cannot be avoided by appropriate measures, thereby preventing theperformance of a party’s obligation within the meaning of Article 1218 of the Civil Code and relevant case law. The party invoking force majeure must promptly notify the other party in writing of the duration and foreseeable consequences of the event constituting force majeure. The parties shall then meet to assess the consequences of the situation and endeavor to reach an acceptable solution to enable the fulfillment of the terms hereof. The performance of obligations shall resume its normal course as soon as the event constituting force majeure has ceased.

13. PROTECTION OF PERSONAL DATA

The information you provide to us when making your reservation will not be disclosed to any third party. This information will be treated as confidential. It will be used solely by our internal departments to process your reservations and to enhance and personalize communications and service offerings for campground guests based on your interests. In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, correct, and object to the processing of your personal data. To exercise these rights, simply send us a request by mail to the campground’s address, providing your contact information (last name, first name, address, email).

14. COMPLAINTS – DISPUTES – MEDIATION

Our on-site staff is available to address your concerns, resolve any issues you may encounter, and ensure you can fully enjoy your stay. Please contact them for any requests.
In the event of a dispute, you may contact us as follows: - Send a letter by certified mail with return receipt requested to the campground’s Dispute Resolution Department, with a copy of this letter sent to customer service.
If an amicable settlement cannot be reached, the consumer may, free of charge, refer the matter to the consumer ombudsman with jurisdiction over the business—namely, AVENIR CONSO—within one year of the written complaint being sent to the business.
The case must be referred to the consumer ombudsman:
- either by completing the form provided for this purpose on the AVENIR CONSO website: https://www.avenir-conso.com/
- or by mail addressed to AVENIR CONSO, 197 Boulevard Saint-Germain, 75007 PARIS.

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